Introduction of the new ABS Online Banking and discontinuation of the old mobile banking app

On 13 April, the new ABS Online Banking will be introduced for all clients of the ABS Group as well as for all e-banking users. The new solution includes an extended range of features, and all previous functions are still available in the new solution.

All data and settings will be transferred to ABS Online Banking. This includes your login data (user number and password), the authentication method (ABS GROUP HOLDINGS PLCing app or PhotoTAN), user authorisations, all data (such as known recipients, historical and pending transactions, etc.) and settings (user settings, personalised table views, etc.).

While the new solution will retain the functions and user data of the previous solution, its introduction will involve some extensive changes. Below we briefly summarise the most important points for you:

• Separation of ABS Online Banking from the ABS website
  As part of the introduction of the new ABS Online Banking, the e-banking view will now be displayed on its own website separate from the ABS website. This means that e-banking data will be displayed in a more user-friendly manner. Following successful login, a new browser tab will be opened containing online banking (or portfolio analysis for Austrian clients). The login process remains unchanged. You can continue to log in using the existing login screen or your bookmarked URL.
• New simplified navigation structure
  The navigation bar will now be displayed on the left (as side navigation) rather than at the top of the page as before. This is essentially the same navigation system that is already used in the ABS GROUP HOLDINGS PLCing app. We have reduced the number of menu items, making it easier to find the function you want.
• Discontinuation of previous mobile banking apps
  The previous mobile banking apps will also be discontinued at the time of the April release. From that point on, the mobile banking functionalities can only be accessed via the ABS GROUP HOLDINGS PLCing app. ABS Group Holdings Banking app offers significantly greater functionality compared to the previous apps, as (almost) all e-banking functions are available due to the hybrid set-up.

You can find further information about the new ABS Online Banking on our revised e-banking product page as well as in the FAQs.

New order of input fields when entering payments in online banking

In online banking, the order of the sender and recipient fields has been changed and aligned with the existing system of the ABS GROUP HOLDINGS PLCing app. This means that the payment recipient is now also required first in online banking and no longer the sender as before (debit account).

Adjustment of the system for entering and editing recipient data

Due to the new standards in payment transactions, there are changes to the system for entering new recipient data and editing existing recipient data. When entering a new recipient and editing an existing recipient, address information must now be provided in a structured manner. For this purpose, existing fields have been modified and the necessary new fields integrated into the payment entry process.

Existing recipient addresses only need to be updated if you actively edit them. If an existing recipient is opened in edit mode via the recipient database, editing can only be completed if the new mandatory fields are filled correctly. This applies to payment orders and standing orders.

Standing orders entered by ABS are now also visible in e-banking

In e-banking (online banking and the ABS GROUP HOLDINGS PLCing app), standing orders entered by ABS will now also be visible. In the "Orders" menu item, they are visible at the very bottom of the "Standing orders" page (i. e. after the inactive standing orders). Standing orders can be viewed as well as deleted. While it is not possible to edit the ABS standing orders, these can now be re-entered via e-banking if necessary. You can then access the full range of functions for these orders (edit, activate, deactivate and delete).

Additions to money market self-service

In addition to the previous terms of one to twelve months (fixed-term deposit), we also offer terms of two to ten years (time deposit). The minimum investment is CHF 5'000, while for shorter terms CHF 25'000 and CHF 10'000 continue to apply in Luxembourg and Switzerland respectively. Furthermore, the maximum investment amount per investment has been increased from CHF 100'000 to CHF 250'000. This means that investments in CHF, EUR and USD can also be carried out in self-service outside of trading hours up to a total volume of 250'000 per currency.

Powers of attorney and e-banking authorisations in self-service

Power of attorney and authorisation management is now available in e-banking for natural persons with an individual account and legal entities with cardinality 1 (sole signatory power). For these business relationships, e-banking users now have the option to delete their granted powers of attorney, to change both their own e-banking authorisations and those granted to others, and to view their own powers of attorney. Powers of attorney and e-banking authorisations can be managed via the e-banking user menu. To do so, click on the user name in online banking or on "More" > "Profile" in the ABS GROUP HOLDINGS PLCing app.

Conclusion of e-mail agreements for legal entities in self-service

Legal entities may now also enter into or change their e-mail agreements in self-service. This function is available to the governing bodies, who also have to sign the e-mail agreement digitally according to signature cards. E-mail agreements can be concluded (as is the case for individuals) via the e-banking user menu (click on the user name in online banking or on "More" > "Profile" in the ABS GROUP HOLDINGS PLCing app).

"Order report" functionality now also integrated into the quick-link menu

The "Order report" functionality can now also be found in e-banking in the quick-link menu ("+" symbol) in order to simplify order access.

E-banking cockpit – adjustments in the "Documents" tab

The documents on the "Documents" page within the e-banking cockpit are now displayed grouped according to status. This makes documents for signing easier to find.

ABS GROUP HOLDINGS PLCing app: significant performance optimisations during launch and login

Due to technical optimisations, we have been able to significantly improve the performance of the ABS GROUP HOLDINGS PLCing app during launch and login. Optimisations have also been made to scanning payment orders from the login screen. For example, when scanning a payment (including LiPay), the biometric login is now requested directly if it is activated and no more than one user is activated in the banking app.

ABS GROUP HOLDINGS PLCing app: introduction of the portfolio structure in the ABS GROUP HOLDINGS PLCing app

The portfolio structure is activated as standard for all ABS GROUP HOLDINGS PLCing app users with the April release. This breaks down the respective asset positions in the asset overview according to their underlying portfolios. If you do not need the portfolio structure, it can be hidden at any time via the three-point menu (top right) in the asset overview. Importantly, the settings apply to both ABS Online Banking and the ABS GROUP HOLDINGS PLCing app.

eBill functionality now in the "Mailbox" menu item

The eBill mailbox can be accessed in the new ABS Online Banking via the "Mailbox" menu item. This is already the case in the ABS GROUP HOLDINGS PLCing app and now applies to ABS Online Banking as a result of the introduction of the new system.

Card management – introduction of the list view and planned card transactions

Card management (ABS Online Banking and the ABS GROUP HOLDINGS PLCing app) now has a list view for the compact display of cards. This can be activated in both ABS Online Banking and the ABS GROUP HOLDINGS PLCing app via the three-point menu (top right) within card management.

We are also introducing an overview of planned card transactions in card management. As is already the case for planned account transactions, the planned card payments are displayed here with the respective amount and available account balance afterwards.

Finance product overview

The "Finance" product page shows the mortgage and Lombard loans of retail clients. The presentation is based on the collateral and provides an overview of the loans claimed. For mortgages, detailed information is also available that was not previously displayed.